eSIGN · eSTAMP · eKYC · EXECUTION
FAQs

Questions about IOUX, answered.

eSign legality, e-stamp paper, eKYC, contract execution, validity, security and pricing — the things people ask most.

New to executing agreements online? Here are clear answers to the questions we hear most often. Still stuck? Talk to us on the chat bubble, by email, or on the toll-free line.

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Common questions

Everything you need to know to get started.

Yes. An agreement executed on the correct e-stamp paper and signed via Aadhaar OTP eSign is legally valid under the Information Technology Act, 2000. Every execution on IOUX is accompanied by an advocate-certified Digital Document Execution (DDE) report for evidence.

Yes. Aadhaar-based eSign is an electronic signature recognised under the IT Act, 2000, and is widely used for agreements, KYC and lending documents across India.

No. Each party reviews the same document, completes eKYC and eSigns from their own phone, anywhere — no in-person meeting required.

A Digital Document Execution report is an advocate-certified, court-admissible record of how a document was executed — identity, consent, stamp, signature and timestamp.

IOUX reads the applicable Stamp Act based on the document type, value, and the state where it is executed, and suggests the correct duty — or you can set a custom value. Rates vary by state and change over time.

Yes. e-Stamp paper procured through authorised channels is a valid substitute for physical non-judicial stamp paper for agreements, deeds and affidavits.

No. Once purchased, stamp paper cannot be amended, replaced or refunded, so confirm all parameters before purchase.

Identity and authenticity of individuals and entities — via Aadhaar, PAN, DigiLocker, Voter-ID, Driving Licence, Passport, bank account and GST.

No. IOUX uses Aadhaar only for demographic, e-KYC and OTP authentication via UIDAI. The Aadhaar number is not stored and biometric details are never retained.

Data is encrypted in transit (TLS 1.2/1.3) and at rest (AES-256), stored in India, with role-based access, tamper-evident audit trails and CERT-IN-tested infrastructure.

Yes. Execution is API-triggered and built for high volume — from a single agreement to thousands a day.

Yes. The IOUX app for iOS and Android offers the full platform — create, eKYC, e-stamp, eSign and manage on the go.

Individuals pay per document; businesses and institutions get tailored, usage-based plans. Tell us your use case for a quote.

Sign up for a free individual or business account on web or mobile, pick a template or upload a document, and execute it end to end. Or book a demo and we'll walk you through it.

You can use IOUX for a single document — individuals pay per document with no subscription needed. Businesses can choose usage-based plans for higher volumes.

Yes. Each party receives a secure link, completes eKYC and eSigns from their own device, wherever they are.

It is encrypted and stored securely in India, and you can retrieve it any time from your account, along with its execution report.

Yes. You can upload your own agreement, deed or affidavit and execute it on IOUX — eKYC, e-stamp, eSign and proof all apply the same way.

Yes. The IOUX app for iOS and Android offers the full platform, and supports multiple languages after login — currently English, Hindi and Telugu, with more being added.

The IOUX app lets users switch between languages after login — currently English, Hindi and Telugu, with more Indian languages on the way.

Yes. IOUX is API-first — a single secure call from your system can trigger the entire execution chain, with executed documents and the DDE report returned to you.

Yes. IOUX integrates with existing portals, lending and ERP systems via API, with workflow and PaaS options for deeper deployments.

Yes. On business and corporate portals, either side can initiate an agreement; both parties then verify and eSign.

IOUX tracks due-dates and renewals across your contracts and sends automatic alerts by SMS and email before anything lapses.

Yes. Businesses and institutions can have a branded, role-based portal with a live dashboard of their contracts.

Yes. IOUX is built for high-volume use — for example onboarding large numbers of workers or borrowers — via phone-first journeys and API.

You can reach us on the toll-free line 1800-274-8822 (Mon–Fri, 10 AM–6 PM), by email at contact@ioux.in, or via the chat bubble on any page. Corporate and institutional customers can get a dedicated relationship manager.

No. IOUX is a platform to execute documents and provides general information only. Templates are drafts you customise; for legal advice specific to your situation, consult a qualified professional.

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